Dhaka office address
The service desk in the Dhanmondi area is usually open from 10 AM to 8 PM.
Users from Dhaka discuss accounts and notifications here.
4.3 average rating 37,000 reviews 8.4M+ users 99.2% uptime
FB99 Support has been active in Bangladesh since 2019, with services expanded to 17 countries.
Here you will find FB99 Contact information, Help Center, and instant responses all in one.
FB99 Contact Information at a glance
1 main address, 3 quick channels
Direct Message
Screenshots in messages yield quicker answers.
Please write questions about bKash, Nagad, and Rocket separately.
Help Center
Find common issues on the FB99 Help Page in 3 minutes.
Login, account verification, and payment status are listed there.
How FB99 Support works
3-step process
First Step
Describe the issue in 1 line
If your account, login, or payment is stuck, report it first
Second Step
Adding screenshots makes things easier.
Send mobile screen, time, and error message together.
Third Step
If you get a response, match it.
If needed, go back to the FB99 Login page and try again.
Three reliable ways to contact
One question, three answer paths
FB99 Login Issue
If the password is incorrect, first check Caps Lock
If needed FB99 FAQ Fast solutions found on the page
FB99 App Help
If notifications are off on Android phones, check for updates
FB99 Help Device-based instructions in the section.
Payment Verification
Send reference numbers for bKash, Nagad, or Rocket.
This information is quickly useful for users in Dhaka and Chittagong.
Help Center hours
It's busiest three times a day.
10 AM
Questions about new registration and first login.
Usually an initial response is received within 15 minutes.
2 PM
Payment status is seen more at that time.
Do not send multiple messages at once during peak times.
9 PM
Questions about game access and account settings increase.
FB99 Support still follows up regularly.
Why FB99 Help is useful.
Three real benefits
Quick reference
Address, help, and contact information on one page
Browsing separate pages takes less time.
Local Benefits
In Bangladesh, bKash, Nagad, Rocket are the most well-known.
Support team takes questions in that language
Straightforward
No long forms
So it doesn't take 2 minutes to report.
Common questions about FB99 Support
How to get fast answer?
Describe issue, device, and time together
Where to see FB99 Contact
Main information is on this page; FAQ page below.
Is FB99 Help open all the time?
Most common questions are visible all day